LEGAL / PRIVACY
Effective 7 August 2026
This Privacy Policy explains how Elke & Bose collects, uses, stores, and shares personal information when you visit our website, contact us, or engage with our services.
1. INFORMATION WE COLLECT
We may collect information you provide directly, such as your name, email address, telephone number, billing or delivery details, enquiry content, and transaction records. We may also collect basic technical information, including device, browser, referral, and website usage data.
2. HOW WE USE INFORMATION
We use personal information to respond to enquiries, manage artwork sales and delivery, provide requested services, maintain records, improve the website, prevent misuse, comply with legal obligations, and send gallery news where you have consented or where otherwise permitted by law.
3. LEGAL BASIS
Depending on the context and applicable law, we process information with your consent, to perform a contract or take requested pre-contract steps, to comply with legal duties, or for legitimate interests such as operating and protecting the gallery and communicating with clients and visitors.
4. SHARING & SERVICE PROVIDERS
We may share information with trusted providers that support payments, hosting, analytics, communications, professional advice, transport, storage, or installation. We may also disclose information where required by law or in connection with a business reorganisation. We do not sell personal information.
5. COOKIES & ANALYTICS
The website may use essential cookies and similar technologies to function, remember preferences, understand usage, and improve performance. Where required, optional technologies will be used only after consent. Browser settings can be used to control or delete cookies.
6. RETENTION & SECURITY
We retain information only for as long as reasonably necessary for the purposes described, including legal, accounting, and dispute requirements. We use reasonable organisational and technical safeguards, but no internet transmission or storage method can be guaranteed completely secure.
7. YOUR RIGHTS
Subject to applicable law, you may have rights to access, correct, delete, restrict, or object to the processing of your information, request portability, withdraw consent, or complain to a data protection authority. We may need to verify your identity before acting on a request.
8. THIRD-PARTY LINKS & INTERNATIONAL TRANSFERS
Our website may link to services we do not control. Their privacy practices are governed by their own policies. Where information is transferred across borders, we use appropriate safeguards where required by applicable law.
9. CONTACT & UPDATES
To ask a privacy question or exercise a right, please use the Contact page. We may update this policy periodically; the effective date above identifies the latest version.